05 February 2015

South African Airways has been awarded 4-star rating by Skytrax for the 13th year running

South Africa's flag carrier, South African Airways, have been awarded a 4-star ranking from Skytrax for the 13th consecutive year. In a statement issued on 02 February 2015, Skytrax chief executive, Edward Plaisted, said:
"South African Airways have maintained quality levels throughout what has been a difficult year for the airline, delivering world-class Product and Service standard to their customers, making this 4-Star Airline ranking well-deserved. The Skytrax Star Ranking audit examines more than 800 areas of product and service delivery, across both airport operations and the cabin experience, and this demonstrates that South African Airways passengers can look forward to a high quality of product and service. The Skytrax Ranking provides an accurate and independent guide for travellers around the world, and the 4-Star Airline status is a most respected category. South African Airways has been ranked a 4-Star Airline for a number of years, and we are delighted to see them be awarded with this status for 2015."
Skytrax is an aviation research organisation specialised in quality audit and research work for commercial airlines and airports throughout the world. The Skytrax Star Ranking audit examines more than 800 areas of product and service delivery, across both airport operations and the cabin experience.

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